Learn how to use Ella Interactive’s Contacts and CRM
Upload contacts, create tags, add attachments to contacts, and send email and text marketing campaigns.
Use Ella as your contact marketing and CRM tool!
How To Import Existing Contact Lists
Download the following contact import template and add your contact data into the template. It’s required to keep the headers in the first row unchanged.
After updating the csv file, re-upload to Ella in the “Import Contacts” tab.

How To Add/Delete Tags
To create new tags, click the “Tags” tab and enter your new tag in the input form. After adding the new tag, assign the tag to contacts by selecting them in the main “Contacts” tab. Use tags to segment users to send emails and text marketing campaigns.
To delete a tag, find the tag in the “Tags” tab and click the delete icon.
